Refund policy

Return and Refund Policy

At Trendoraryre, customer satisfaction is our priority. We want you to have a positive shopping experience with us. If you are not completely satisfied with your purchase, we offer a 30-day return and exchange policy.

Return Eligibility

You may request a return or exchange within 30 days after receiving your order.

To be eligible for a return, the item must:

Be unused and in its original condition
Include original packaging, tags, and accessories (if applicable)
Not be damaged, altered, or worn

Items returned without meeting these requirements may not be accepted.

Return Process

To request a return or exchange, please contact our customer service team at:

Email: astramascorro18@outlook.com

Please include:

Your order number
Product details
Reason for return
Photos or supporting information if the item has quality issues

Our customer service team will review your request and provide return instructions.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.

If approved, your refund will be processed to your original payment method. Please allow additional processing time depending on your payment provider or bank.

Exchanges

If you receive a defective, damaged, or incorrect item, please contact us within 30 days of delivery. We will assist you with an exchange or replacement.

Return Shipping

We provide free returns within the 30-day return period for eligible orders.

Customers must contact our support team before sending any return shipment. Unauthorized returns may not be processed.

Non-Returnable Items

Certain items may not be eligible for return, including:

Items damaged due to improper use
Products without original packaging
Items returned after the 30-day return period

Contact Us

If you have any questions regarding returns or refunds, please contact: